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Frequently Asked Questions
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What is your Shipping Policy?
The items You have 14 days to complete the transactions.INTERNATIONAL BUYERS!!! WE SHIP ONLY BY USPS FIRST CLASS MAIL, AND THAT DOES NOT GIVE A TRACKING SERVICE FOR THE PACKAGE, IF YOU NEED ONE THAN THERE ARE OTHER CHARGES INVOLVED SO PLEASE MAKE SURE YOU CONTACT US IF YOU NEED MORE INFORMATION. Import duties, taxes, and charges are NOT INCLUDED in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding / buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up - do not confuse them for additional shipping charges We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior. Domestic delivery takes 3-9 business days, international orders can take longer.
Do you ship internationally?
No
What is your Return Policy?
FREE SHIPPING USA AND WORLDWIDE!!!
If you receive wrong item by our simply mistake, we do sincerely apologize and please return item with original package material condition , replacement will ship out within 3 business days upon received shipment. If you purchased item has damage; contact us immediately; Exchange or refund for damage or defective product within 3 business days upon received shipment; Damage or Defective items will not be replaced if there are signs of use or tampering You may return any unopened merchandise in its mint condition within 7 days of receiving your order. You will be charged a 20 % restocking fee.
What Customer Service help do you offer?
The Best Way to Contact us is Email. please send your concerns/ questions to singerandray@yahoo.com We will try to answer within 48 hours (except weekends and holidays)
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